👤 01 — Personal Information We Collect

The information we collect depends on how you interact with Aelqora™.

Information You Provide Directly

When you place an order, contact customer service, subscribe to communications, create or use an account, submit a review, or otherwise provide information to us, we may collect:

• ✨ Full name
• 📧 Email address
• 📞 Telephone number
• 📍 Billing address
• 📦 Shipping address
• 🧾 Order information
• 👤 Customer account information
• 💬 Communications with our support team
• 🔄 Return and refund information
• ⭐ Reviews, feedback, or other content you submit

Payment Information

When you make a purchase, payment information is processed through the payment methods and payment providers available at checkout.

Depending on the payment method selected, payment providers may process information such as:

• 💳 Cardholder information
• 💳 Payment card details
• 🌍 PayPal account information
• 📋 Billing information
• 🛡️ Transaction authorization data

Aelqora™ does not ask customers to send complete payment card numbers or card security codes to us by email or customer service message.

📊 02 — Information Collected Automatically

When you browse or interact with our website, certain information may be collected automatically.

This may include:

• 🌐 IP address
• 💻 Browser type
• 📱 Device type
• ⚙️ Operating system
• 📡 Network information
• 📍 Approximate location derived from IP address
• 🔗 Referring website or source
• 👁️ Pages viewed
• 🛍️ Products viewed
• 🛒 Shopping cart activity
• 💳 Checkout interactions
• ⏱️ Session information
• 📅 Date and time of visits
• ✨ Website interaction data

This information may be collected using cookies, pixels, tags, software development tools, and similar technologies.

⚙️ 03 — How We Use Personal Information

We may use personal information for legitimate business and operational purposes, including:

Order Processing

To:

• ✅ Confirm orders
• 💳 Process transactions
• 📦 Arrange fulfillment
• 🚚 Ship purchases
• 📍 Provide tracking information
• 🔄 Handle returns or refunds

Customer Service

To:

• 💬 Respond to questions
• 🔍 Investigate order problems
• 🛠️ Resolve delivery issues
• 🔄 Process return requests
• ✨ Provide after-sales support

Website Operation

To:

• 💻 Maintain our storefront
• 🛒 Remember shopping cart selections
• 🧭 Improve navigation
• 🔧 Diagnose technical issues
• 📊 Understand how customers use our website

Security & Fraud Prevention

To:

• 🛡️ Detect suspicious transactions
• 🚫 Prevent unauthorized purchases
• 👤 Protect customer accounts
• 🔒 Reduce fraud and abuse
• 🔐 Maintain website and payment security

Marketing & Advertising

Where permitted, we may use information to:

• 📢 Send promotional communications
• 📈 Measure advertising performance
• 💡 Understand customer interests
• 👥 Create or measure advertising audiences
• ✨ Display more relevant advertising
• 📊 Evaluate marketing campaigns

Where consent is required by applicable law, we will rely on appropriate consent before using information for these purposes.

💻 04 — Shopify & E-Commerce Services

Our online store may be powered or supported by Shopify.

Shopify provides technical infrastructure that allows us to operate portions of our storefront, checkout, commerce, analytics, security, and related services.

As a result, information you provide through our store may also be processed by Shopify to provide these services.

Shopify may receive information such as:

• 📱 Device and browser information
• 🌐 Network and IP information
• 🛒 Shopping and checkout activity
• 📦 Order information
• ⚙️ Information necessary to operate its platform

Shopify's handling of information is also governed by its own applicable privacy notices and contractual arrangements.

🍪 05 — Cookies & Similar Technologies

Aelqora™ and service providers working with us may use cookies and similar technologies.

Cookies are small data files stored on or accessed through your browser or device.

They can help websites remember information and understand how visitors interact with different features.

Essential Cookies

These may be necessary to:

• ⚙️ Keep the website functioning
• 🛒 Maintain shopping cart contents
• 💳 Support checkout
• 🔒 Provide security
• 🛡️ Remember privacy preferences

Disabling essential cookies may prevent some parts of the website from working properly.

Analytics Cookies

These technologies may help us understand:

• 🌐 How visitors arrive at our store
• 👁️ Which pages are viewed
• 🛍️ How visitors interact with products
• 📈 Whether website features are functioning effectively

Advertising Cookies

Where enabled and permitted, advertising technologies may be used to:

• 📊 Measure advertising performance
• 💡 Understand whether advertisements lead to purchases
• 👥 Create advertising audiences
• ✨ Deliver advertising based on browsing or interaction information

Your ability to manage these technologies may depend on your location and the privacy controls available through our website or browser.

📈 06 — Analytics & Advertising Partners

Depending on the marketing and analytics services enabled on our store, Aelqora™ may work with third-party providers such as:

Meta

Meta services may include Facebook and Instagram advertising, measurement tools, pixels, and advertising technologies.

Meta may process browser, device, interaction, and advertising-related information according to its own privacy practices.

Google

Google services may be used for analytics, advertising, campaign measurement, or other website-related functions.

Google may process information according to its own privacy policies and user privacy controls.

AppLovin

AppLovin or related advertising technologies may be used for advertising delivery, attribution, campaign measurement, or performance analysis.

Information processed through these services is also subject to the relevant provider's privacy practices.

Other Service Providers

We may also use other providers for:

• 🌐 Website hosting
• 📧 Email communications
• 📦 Order fulfillment
• 🚚 Shipping
• 💬 Customer support
• 🛡️ Fraud prevention
• 💳 Payment processing
• 📊 Analytics
• 📈 Advertising measurement

We recommend reviewing the privacy policies of third-party services you interact with.

🤝 07 — How We Share Personal Information

We do not disclose personal information arbitrarily.

However, information may be shared where reasonably necessary to operate our business.

Recipients may include:

Payment Providers

To authorize and process purchases.

Shipping & Fulfillment Providers

To prepare and deliver customer orders.

Technology Providers

To host, secure, maintain, and operate our online store.

Customer Service Providers

To help us manage customer inquiries and after-sales support.

Analytics & Advertising Providers

Where permitted, to understand website usage, measure marketing performance, or provide advertising services.

Professional Advisers

Where necessary, information may be provided to accountants, legal advisers, auditors, insurers, or similar professional service providers.

Government or Legal Authorities

We may disclose information where reasonably necessary to:

• ⚖️ Comply with law
• 📋 Respond to lawful requests
• 🛡️ Protect legal rights
• 🔒 Prevent fraud or abuse
• 📜 Enforce our policies
• 👥 Protect customers or others

🏷️ 08 — Sale or Sharing of Personal Information

Aelqora™ does not sell customer lists or personal information in the traditional sense of exchanging customer information directly for money.

However, certain privacy laws may define terms such as “sale,” “sharing,” or “targeted advertising” broadly enough to include some advertising or analytics technologies.

Where applicable law provides you with the right to opt out of such practices, we will provide appropriate privacy controls where required.

These controls may include a Your Privacy Choices, Do Not Sell or Share My Personal Information, cookie preference, or similar option.

✨ 09 — Your Privacy Choices

Depending on your jurisdiction, you may have choices regarding how personal information is used.

These may include the ability to:

• 🍪 Manage non-essential cookies
• 📤 Withdraw marketing consent
• 📬 Unsubscribe from promotional emails
• 🔍 Request access to personal information
• ✏️ Request correction of inaccurate information
• 🗑️ Request deletion where legally available
• 🚫 Object to certain processing
• 🔒 Restrict certain uses of information
• 🎯 Opt out of certain targeted advertising or data sharing practices

You may contact us at:

service@aelqora.com

to submit an applicable privacy request.

We may need to verify your identity before completing certain requests.

🌐 10 — Browser & Global Privacy Signals

Some browsers or devices offer privacy preference mechanisms, including Global Privacy Control or similar signals.

Where applicable law requires us to recognize a supported privacy preference signal, we will process that signal as required.

Traditional browser Do Not Track (DNT) signals are not interpreted consistently across all websites, browsers, and advertising providers.

Therefore, we do not represent that every third-party technology will automatically respond to every DNT signal.

You may also manage cookies through browser settings and any privacy tools made available on our website.

📧 11 — Email & Marketing Communications

We may use your email address to send:

• ✅ Order confirmations
• 📦 Shipping notifications
• 💬 Customer service responses
• 🔄 Return or refund information
• ⚠️ Important service-related notices

If you separately subscribe to promotional communications, we may also send information about:

• ✨ New products
• 🎁 Seasonal collections
• 💎 Special offers
• 📢 Promotions
• 🚀 Aelqora™ updates

Marketing emails will include an unsubscribe method where required.

You may unsubscribe from promotional emails at any time.

Unsubscribing from marketing does not prevent us from sending necessary transactional communications relating to an order or customer service request.

🔒 12 — Data Security

We use reasonable administrative, organizational, and technical safeguards designed to protect personal information.

Depending on the systems involved, these safeguards may include:

• 🌐 Secure network communication
• 🔐 Encrypted connections
• 👤 Restricted access
• 🔑 Authentication controls
• 🛡️ Fraud monitoring
• 💳 Payment-provider security systems
• ⚙️ Service-provider access controls

However, no website, Internet transmission, storage system, or security technology can guarantee absolute protection.

Customers should also take reasonable steps to protect their account credentials and devices.

💳 13 — Payment Security

Payment information is generally processed by authorized payment providers rather than manually handled by our customer service team.

Aelqora™ will never ask you to email us:

• ❌ Your full payment card number
• 🔒 Your CVV or card security code
• 🔑 Your online banking password
• 🛡️ Your PayPal password

If you receive a suspicious communication requesting such information while claiming to represent Aelqora™, please contact us.

⏱️ 14 — Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

• 📦 Completing orders
• 📋 Maintaining transaction records
• 💬 Providing customer service
• 🔄 Processing refunds
• 🛡️ Preventing fraud
• ⚖️ Resolving disputes
• 📊 Meeting accounting obligations
• 📜 Complying with legal requirements

Different categories of information may be retained for different periods.

When information is no longer reasonably necessary, it may be deleted, anonymized, or otherwise handled according to applicable requirements.

🌍 15 — International Data Transfers

Aelqora™ serves customers across multiple countries and may use international technology, payment, advertising, fulfillment, and logistics providers.

As a result, personal information may be processed or stored in countries other than the country where you live.

Privacy and data protection laws may differ between jurisdictions.

Where required, appropriate measures will be used for international transfers in accordance with applicable law.

🏛️ 16 — European Economic Area & United Kingdom

If you are located in the European Economic Area, United Kingdom, or another jurisdiction providing similar privacy protections, applicable law may provide rights including:

• 🔍 Access to personal information
• ✏️ Correction
• 🗑️ Deletion
• 🔒 Restriction of processing
• 🚫 Objection to certain processing
• 📊 Data portability
• 📤 Withdrawal of consent
• ⚖️ Complaint to an applicable supervisory authority

These rights are subject to legal conditions and exceptions.

Where processing relies on consent, withdrawing consent does not affect processing that was lawful before withdrawal.

To submit a request, contact:

service@aelqora.com

🌴 17 — California Privacy Rights

Residents of California may have privacy rights under applicable California laws.

Depending on whether a particular law applies to Aelqora™ and to the relevant processing activity, these rights may include:

• 📋 The right to know about personal information collected
• 🔍 The right to request access
• ✏️ The right to request correction
• 🗑️ The right to request deletion
• 🎯 The right to opt out of certain sales or sharing
• 🔒 The right to limit certain uses of sensitive personal information where applicable
• ⚖️ The right not to receive unlawful discriminatory treatment for exercising privacy rights

Requests may be submitted through available privacy controls or by contacting:

service@aelqora.com

We may request information reasonably necessary to verify your identity and request.

👶 18 — Children’s Privacy

Aelqora™ is not intended for children under the age of 13, and we do not knowingly seek to collect personal information directly from children under 13.

If you believe that a child has submitted personal information to us without appropriate authorization, please contact:

service@aelqora.com

We will review the request and take appropriate action where required.

⚠️ 19 — Data Security Incidents

Despite reasonable security measures, no digital system can eliminate all risk of unauthorized access, loss, or disclosure.

If a security incident involving personal information occurs, we will investigate the circumstances and take appropriate responsive measures.

Where notification is required by applicable law, affected individuals and/or relevant authorities will be notified within the legally required timeframe.

🔗 20 — Third-Party Websites

Our website may contain links to websites, platforms, or services operated by third parties.

Once you leave Aelqora™ and visit a third-party service, that provider's privacy practices apply.

We do not control the independent privacy policies, security practices, or content of third-party websites.

We encourage you to review their privacy information before submitting personal data.

🔄 21 — Changes to This Privacy Policy

We may revise this Privacy Policy periodically to reflect changes in:

• 💼 Business practices
• 💻 Website functionality
• 📈 Advertising tools
• 🤝 Service providers
• ⚖️ Privacy regulations
• 🔒 Security practices
• 📊 Data processing activities

The latest version will be published on this page with an updated Last Updated date.

Where required by applicable law, material changes may also be communicated through an additional notice.

📞 22 — Contact Us

If you have questions about this Privacy Policy, how your personal information is handled, or wish to submit an applicable privacy request, please contact:

Email: service@aelqora.com

When submitting a privacy request, please provide enough information for us to identify and respond to the request, but do not send sensitive payment credentials or passwords.