🅿️ 01 — Pay with PayPal

Where PayPal is available, you can select it as your payment method during checkout.

After choosing PayPal, you will be directed to PayPal’s secure payment environment to complete your purchase.

Depending on PayPal availability in your region, you may be able to:

• 🔑 Sign in to your existing PayPal account
• 💳 Use an eligible debit or credit card through PayPal
• ✨ Complete payment using other options offered directly by PayPal

Payment information entered on PayPal’s platform is handled through PayPal’s own payment system and security infrastructure.

Once payment is successfully completed, you will be returned to the order confirmation process.

💳 02 — Credit & Debit Card Payments

Aelqora™ may accept major credit and debit cards supported by our payment providers.

The specific card brands available to you will be shown during checkout.

When paying by card, you will normally be asked to provide:

• 👤 Cardholder name
• 🔢 Card number
• 📅 Expiration date
• 🔒 Security code
• 🏠 Billing information where required

Your payment information is transmitted through the secure checkout and payment-processing systems used for your transaction.

Aelqora™ does not require customers to send full card information to us by email, phone, or customer service message.

🔒 03 — Secure Checkout

Protecting payment information is an important part of the Aelqora™ shopping experience.

Our checkout process uses secure technology designed to protect information transmitted during payment.

Payment transactions are handled through authorized third-party payment processors and financial institutions, depending on the payment method selected.

These systems may use security measures such as:

• 🛡️ Encrypted transmission
• ✅ Payment authorization checks
• 🔍 Fraud-prevention screening
• 💳 Card verification procedures
• 🌐 Secure payment gateways

For your own security, never send complete card numbers, security codes, passwords, or online banking credentials to our customer service team.

✅ 04 — Payment Authorization

Submitting an order does not always mean that payment has been immediately approved.

Your bank, card issuer, PayPal, or payment provider may carry out additional verification before authorizing a transaction.

Payment may be declined for reasons including:

• ❌ Incorrect billing information
• 💰 Insufficient available funds
• 🚫 Card restrictions
• 🛡️ Security or fraud-prevention checks
• 🌍 International transaction restrictions
• 🔢 Incorrect card details
• 📋 Payment-provider verification requirements

If your payment is declined, we recommend checking the information entered at checkout and contacting your bank or payment provider if necessary.

Aelqora™ generally cannot override a payment decision made by your card issuer or financial institution.

📋 05 — Billing Information

Please ensure that the billing information entered at checkout is accurate.

In some cases, the billing address should match the information registered with your card issuer or payment provider.

Incorrect or incomplete billing details may result in:

• ⏳ Payment delays
• 🔍 Additional verification
• ❌ Transaction rejection
• 📦 Order processing delays

If you believe you entered incorrect information, contact us as soon as possible at:

service@aelqora.com

🧾 06 — Payment Confirmation

After a successful purchase, you should receive an order confirmation using the contact information provided during checkout.

The confirmation generally includes information such as:

• 🧾 Order number
• 🎁 Products purchased
• 💵 Order total
• 🚚 Shipping information
• ✨ Other relevant order details

If you believe payment was completed but you did not receive an order confirmation, please contact our customer service team before attempting to place the same order again.

This can help prevent accidental duplicate purchases.

⏳ 07 — Pending Payments

Some payments may temporarily appear as pending while they are being reviewed or processed by a bank, card network, PayPal, or another payment provider.

A pending authorization does not necessarily mean that the transaction has been completed.

Processing times for pending payments are controlled primarily by the relevant financial institution or payment provider.

If a pending transaction remains unresolved, we recommend contacting the institution that issued your payment method.

⚠️ 08 — Failed or Declined Transactions

If a payment attempt fails, please first verify:

• 🔢 Card number
• 📅 Expiration date
• 🔒 Security code
• 🏠 Billing address
• 💰 Available balance or credit
• 🌐 International purchase permissions

You may also try another payment method displayed at checkout.

If your bank is blocking the transaction, you may need to contact the bank directly before attempting payment again.

🔄 09 — Duplicate Charges

If you believe you were charged more than once for the same order, please do not immediately place another transaction.

Contact us at:

service@aelqora.com

Please provide:

• 👤 Your name
• 🧾 Order number, if available
• 📅 Date of the transaction
• 💵 Amount charged

For security reasons, do not send your complete card number or CVV/security code.

We will review the order records available to us and assist with identifying whether multiple orders or payment attempts were created.

💱 10 — Currency & International Transactions

Unless otherwise displayed during checkout, Aelqora™ prices and transactions are processed in USD.

If you use a payment method issued in another currency, your bank or payment provider may convert the transaction into your local currency.

The final amount appearing on your statement may differ slightly because of:

• 📈 Exchange rates
• 💸 Currency conversion fees
• 🌍 International transaction fees
• 🏦 Fees applied by your bank or payment provider

These charges and exchange rates are determined by the relevant financial institution and are outside Aelqora™’s control.

💬 11 — Payment-Related Questions

If your question concerns an Aelqora™ order, billing information, duplicate order, or payment status, contact us at:

service@aelqora.com

If the issue concerns card authorization, currency conversion, banking restrictions, or a declined transaction, your bank or payment provider may be able to provide more detailed information.

For faster assistance with an existing purchase, please include your order number and the email address used during checkout.

🎁 Company Information ✨